With 60 years of business in Austin, Pounds Floor & Tile has provided Central Texas residential/commercial builders, contractors and homeowners with consistent quality flooring. We are proud of the workmanship and service we have completed for thousands of new and existing homes over the years. Our website, www.poundsfloors.com was launched over 15 years ago to sell floor maintenance products recommended for our carpet and hard surface goods materials.
We ship nationwide and in most cases same day. Our online cart and check-out is easy to use and secure.
We ship nationwide and in most cases same day. Our online cart and check-out is easy to use and secure.
Services
You can reach our customer service department by e-mail, telephone or regular mail.
Our representatives are available to answer your phone calls during normal business hours.
Please have your order confirmation number ready to assist us in serving you.
Please provide the "bill to" address exactly as it appears on your credit card billing statement.
During our online real time authorization process we will validate that the "Bill to" information you provided matches the information on file with your credit card issuing company.
Our representatives are available to answer your phone calls during normal business hours.
Please have your order confirmation number ready to assist us in serving you.
Please provide the "bill to" address exactly as it appears on your credit card billing statement.
During our online real time authorization process we will validate that the "Bill to" information you provided matches the information on file with your credit card issuing company.
Pounds family have been in business for many years.
The genuine care they provided us before/during/after each installation, can't be found at any major chain stores.
I appreciate your careful packaging of my order of a 32oz bottle of floor cleaner.
While the driver ignored the very visible 'This side up / liquid contents' stickers and left the package on its side, you both taped the cap and placed the bottle in a plastic bag which was then secured with a nylon zip-tie.
Add to that your starch packing peanuts (no Styrofoam - yay!) and taping the edges of the box flaps, and it's no surprise that the product arrived in perfect condition.
The genuine care they provided us before/during/after each installation, can't be found at any major chain stores.
I appreciate your careful packaging of my order of a 32oz bottle of floor cleaner.
While the driver ignored the very visible 'This side up / liquid contents' stickers and left the package on its side, you both taped the cap and placed the bottle in a plastic bag which was then secured with a nylon zip-tie.
Add to that your starch packing peanuts (no Styrofoam - yay!) and taping the edges of the box flaps, and it's no surprise that the product arrived in perfect condition.
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