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Hi folks.just a little information for you that I hope you find useful. A common cause of reappearing stains is something referred to as wicking. Wicking occurs when the substance that was spilled on the carpet has soaked through into the backing of the carpet (and sometimes even the underpad). When you clean the stain, you are cleaning the surface of the carpet.

But then the spill that is trapped in the backing and/or underpad can be reabsorbed by the carpet and make its way up the fiber strands, back to the surface. Everything settles in our carpets. Everything! Dust, pollen, dead skin and even bacteria. Regular vacuuming helps remove some of the build but over time it is not enough. That's where we come in, we recommend that carpets be professional clean every 12 to 18 months depending on the amount of use it gets.
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